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New Reviewer

Very unhappy with the quality

Hampton Bay - Very unhappy with the quality
Hampton Bay - Very unhappy with the quality
Hampton Bay - Very unhappy with the quality
Hampton Bay - Very unhappy with the quality
Hampton Bay - Very unhappy with the quality
Hampton Bay - Very unhappy with the quality
After seven weeks of waiting for the delivery, we found holes in the cabinets, framing was off on some, screws missing, shelves missing, overall not very happy with compared to the cost and frustration. I fell I deserve a financial compensation due to all I have been through with this whole ordeal. The only thing I found ok was the door faces, other then that disappointment.

User's recommendation: Look elsewhere.

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ID
#3373289 Review #3373289 is a subjective opinion of poster.
Location
South Bend, Indiana
Loss
$700
Preferred solution
Let the company propose a solution

Missing parts

Missing parts, I cant even buy a solar light panel for my cantilever umbrella. They say the only saver for warranty issues with a bunch of ***
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ID
#3612437 Review #3612437 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Wrong cushions

Bought Windsor outdoor patio furniture came with wrong cushions. Wanted stone grey came with biscuit color
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ID
#3594013 Review #3594013 is a subjective opinion of poster.
Location
Erie, Pennsylvania
Preferred solution
The right color cushions

Received great customer service on researching and finding parts needed for a patio set over 10 years old

Have a patio set over 10 years old the feet that came with the set originally wore out want to replace with original product and got assistance from customer service I am finding comparable product that they still make that will work in my old patio set very impressed

User's recommendation: I buy from Hampton Bay and I use their customer service because I’ve never once had a bad experience great prices great product and fantastic customer service.

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ID
#3536757 Review #3536757 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

Lamp no screw well and glass btoke

Hampton Bay - Lamp no screw well and glass btoke
Hampton Bay - Lamp no screw well and glass btoke
Hampton Bay - Lamp no screw well and glass btoke
At one point it doesn't screw o n well. Tried for almost an hour. Glass for one lamp broke! Need replacement
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ID
#3491864 Review #3491864 is a subjective opinion of poster.
Location
Brooklyn, New York

Unble to find emery 3 gang toggle light switch cove r with curvature same as 1 gang toggle switch

I guess they don't manufacture 3 toggle emery light switch covers but your customer care people were terrific
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ID
#3389249 Review #3389249 is a subjective opinion of poster.
Location
Fleming Island, Florida
New Reviewer

We bought 14 kitchen cabinets and five have problems and now we’re stuck trying to figure out what to do

Its not really fair that we had to haul all these cabinets to our house only to unpackaged them and have so many problems and now we have to haul them back to Home Depot and then haul new stuff back. Apparently whenever we buy stuff from Hampton Bay were gonna have to check it before we leave the store and thats a shame because the cabinets look nice but thats the only thing they have going for them

User's recommendation: Check the product before you leave the store.

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ID
#3377018 Review #3377018 is a subjective opinion of poster.
Location
New Milford, Connecticut
Preferred solution
Let the company propose a solution
New Reviewer

Bought 14 new kitchen cabinets and 5 are damaged

I dont think its right that I had to go buy all those pieces and now I have to take all of those pieces back for returns and then get the new pieces to bring home. I feel we should be compensated in someway because the spend that much money and have that many problems is unacceptable

User's recommendation: Check your Products before you leave the store.

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ID
#3377009 Review #3377009 is a subjective opinion of poster.
Location
New Milford, Connecticut
Pros
  • Nice to look at
Cons
  • Cheaply made
  • Mishandled
Preferred solution
Let the company propose a solution

Phone number

I'm not pissed and it's not something that should be here. I'm simply looking for a number to talk to a live person
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ID
#3362739 Review #3362739 is a subjective opinion of poster.
Location
Canastota, New York
New Reviewer

Information on commercial installation

No complaint I was just searching for information and they were very helpful tell me where I needed to go to find the information that I needed I think they were great thank you very much
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ID
#3330929 Review #3330929 is a subjective opinion of poster.
Location
Carmichael, California
New Reviewer

Need remote holder

Fan did not come with remote wall holder in the box. Called customer service. Had a great and pleasant conversation. They are sending a remote wall holder free of charge. Excellent service with just one simple call.

User's recommendation: Call, be patient and pleasant and it will be returned with satisfaction.

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ID
#3326155 Review #3326155 is a subjective opinion of poster.
Location
Hightstown, New Jersey

Information on temote control

Home Depot in our state dont have replacement remotes - my moms 87 hrs old and cant be running around
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ID
#3325574 Review #3325574 is a subjective opinion of poster.
Location
Kalispell, Montana
Preferred solution
Help to replace remote

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